Unified Communications (UC) is the integration of real-time communication services such as instant messaging (chat), presence information, telephony (including IP telephony), video conferencing, data sharing (web connected electronic whiteboards interactive whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not necessarily a single product, but a set of products that provide a consistent unified user-interface and user-experience across multiple devices and media-types.
UC allows an individual to send a message on one medium, and receive the same communication on another medium. For example, one can receive a voicemail message and choose to access it through e-mail or a cell phone. If the sender is online according to the presence information and currently accepts calls, the response can be sent immediately through text chat or video call. Otherwise, it may be sent as a non-real-time message that can be accessed through a variety of media.
Siemens UC OpenScape Office Product Family
OpenScape Office is the unified communications solution built specifically for small and medium sized businesses.
Open Scape Office is available in three flavors.
1. OpenScape Office MX
OpenScape Office MX is an all-in-one Unified Communications platform for up to 150 users. Designed to work with modern IP networks, it combines unified communications software, PBX software and PSTN connectivity in a single package that’s easy to use, administer and maintain.
2. OpenScape Office LX
OpenScape Office LX is an all-in-one software based Unified Communications solution for up to 500 users. Designed to run on a single server, it combines unified communications software, PBX software and virtualization capabilities all within one package that’s easy to use, administer and maintain.
3. OpenScape Office HX with HiPath 3000
HiPath 3000 is the SMB communications platforms, with support for any combination of TDM (Time-Division Multiplexing), analog and IP telephones, PC clients and cordless phones providing powerful voice communications for small and medium sized businesses of up to 500 users.
About The Author:
CommIT is one of the IT service leading companies in UAE; it is a service based company that provides solution for IT sector. It is founded in 2002 in Dubai having more than 10 years of experience & expertise in the field of IT & Telecom solutions. They offer their service in various sectors like Hospitality, Health, and Construction etc. and have delivered more than a 1000 projects within the UAE.
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